Topic · 17 articles
AI agents: articles and guides
What AI agents are, where they genuinely help and how to pilot them safely: practical guides for teams moving from chatbots to software that takes actions.
- AI agents
- AI consulting
Google's IAM Helper: Let AI Agents Manage Their Own Access
Google Cloud's new IAM Helper lets AI agents fix their own permission errors within limits. Here's the access-governance pattern every team needs.
· 5 min read
- AI agents
- AI automation
What OpenAI's Bigger ServiceNow Deal Means for Ops Teams
OpenAI and ServiceNow expanded their partnership on Oct 28. Here's what's live now, what's just a roadmap, and how to pilot it safely.
· 4 min read
- AI agents
- AI automation
Why Only 3% of Companies Get AI Agents to Pay Off
New Microsoft-backed research on 202 enterprises found just 3% link AI agents to results. Here are the five practices behind the ones that do.
· 5 min read
- AI automation
- AI agents
Before You Build an AI Agent Team, Read This
Most teams overbuild AI automations with too many specialist agents. Anthropic's own guidance on when one agent beats many, made practical.
· 5 min read
- AI agents
- AI productivity
Claude Duet: How to Think About a Proactive AI Agent
Anthropic's Claude Duet watches your apps and acts with approval. It's US-only for now, but here's how Indian professionals should prepare.
· 5 min read
- AI agents
- Career
HCLTech Joins the Claude Partner Network: What It Signals
HCLTech became a Global Premier Claude partner on October 21. What that means for IT services careers and for anyone evaluating an AI vendor.
· 5 min read
- AI agents
- AI skills
Anthropic Open-Sourced Agent Skills. Here's What Changes
Anthropic gave its Agent Skills standard to a neutral foundation. What that means for teams building AI agents and workflows, and how to start.
· 5 min read
- AI agents
- AI automation
Google's Gemini Enterprise Agent: A Pilot Guide for IT Leaders
Google's new universal AI agent works across Workspace, Microsoft 365 and Slack. Here's what it does and how to pilot it safely.
· 5 min read
- AI agents
- Corporate AI training
Copilot's Agent Uploads Open to Everyone on Oct 25: Admin Checklist
Microsoft is defaulting advanced Copilot agent and plugin uploads open on October 25. Here's what IT and security leads should check first.
· 4 min read
- AI agents
- Corporate AI training
Salesforce Turns On AI Agents by Default: What Admins Must Check
Salesforce's Winter '27 release auto-enables Agentforce in every eligible org. Here's what IT and ops leaders need to check before it reaches their team.
· 5 min read
- AI agents
- AI automation
Super.money's AI Agents: A Blueprint for Indian Builders
Flipkart's Super.money is letting AI agents shop and buy gold for users. Here's the design pattern behind it, and how to copy it safely.
· 5 min read
- AI agents
- AI automation
One Rep's Six AI Agents: A Blueprint for Your Sales Team
An Anthropic BDR replaced two hours of daily lead admin with six small AI agents. The practical lesson Indian sales teams can apply this week.
· 4 min read
- AI agents
- Corporate AI training
AI Agents With Their Own Email Address: A Leader's Checklist
Google, Microsoft and OpenAI each gave AI agents a persistent identity this month. What that changes, and five questions to ask before you pilot one.
· 5 min read
- AI agents
- AI automation
Microsoft's New CRM Agents: A Pilot Guide for Sales and Service
Microsoft added agents across Dynamics 365 sales and service on Oct 8. Here's what's ready to pilot now, what's still in preview, and how to start.
· 5 min read
- AI agents
- AI automation
NPCI's AI Agent Payments Plan: How Finance Teams Should Prepare
NPCI is building a protocol to let AI agents pay on UPI without approval each time. Here's what finance and operations teams should do now.
· 5 min read
- AI agents
- AI automation
Salesforce's Named AI Agents: A Blueprint for Your Team
Salesforce gave its AI agents names, jobs and guardrails. Here's the practical framework Indian teams can copy when designing their own agents.
· 4 min read
- AI agents
- AI consulting
AI Agents for Business: Where They Work and How to Start
What AI agents are, the business tasks they handle well today, where they fail, and a step-by-step way to pilot your first agent safely.
· 5 min read