Author
Vivek Gupta
Founder, Indus AI Academy · IIT Delhi alumnus
Vivek Gupta is an IIT Delhi alumnus and PhD scholar, an AI researcher and serial entrepreneur with 14 years of building technology at MakeMyTrip, Goibibo, Wissen and Jubilant FoodWorks.
As founder of IndusLabs, he leads a team building voice AI agents and workflow automation for Indian businesses. Indus AI Academy brings that same hands-on, production-grade experience to the professionals and teams learning to work with AI.
- IIT Delhi alumnus
- PhD scholar
- AI researcher
- Serial entrepreneur
- 14 years in technology
67 articles
Articles by Vivek Gupta
- AI for professionals
- AI skills
- AI careers
AI Skills for HR Professionals: What to Learn and Practice Now
AI skills for HR professionals and recruiters: the five that matter, a free one-week practice plan, and the EU and New York rules on AI in hiring to know.
· 10 min read
- AI for students
- AI careers
How College Students in India Can Build an AI Portfolio in 30 Days
Employers now ask freshers for proof, not just degrees. A 30-day plan for Indian students in any stream to build an AI portfolio recruiters notice.
· 5 min read
- AI careers
- AI for job seekers
AI Job and Course Scams in India: How to Spot Them
Real warning signs behind fake AI job offers and AI course scams in India, how to check before you pay, and where to report fraud for free.
· 4 min read
- AI for professionals
- AI skills
AI Skills for Mid-Career Professionals in India: Stay Relevant
A practical plan for mid-career professionals in India to build real AI skills, redesign one workflow, and lead teams that use AI well.
· 6 min read
- AI for small business
- AI tools
AI for Small Business Owners in India: Where to Start Free
A practical, no-cost starting plan for Indian shop owners, freelancers and small businesses to use AI for customer replies, marketing and more.
· 6 min read
- AI automation
- Corporate AI training
AI Pays Off When You Redesign the Process, Not the Task
Microsoft's newest customer stories show the real AI payoff comes from rethinking workflows, not speeding up old ones. Five lessons for Indian leaders.
· 5 min read
- AI agents
- AI consulting
Google's IAM Helper: Let AI Agents Manage Their Own Access
Google Cloud's new IAM Helper lets AI agents fix their own permission errors within limits. Here's the access-governance pattern every team needs.
· 5 min read
- AI consulting
- Corporate AI training
80% of Festive Shoppers Want an AI Assistant. Are You Ready?
A 2026 InMobi survey shows most festive shoppers now want an AI assistant and trust beats discounts. A practical checklist for retail and marketing teams.
· 5 min read
- AI tools
- AI consulting
A New Robots.txt Signal Lets Websites Opt Out of AI Training
A new IETF-backed signal lets you tell AI companies not to train on your site. What it covers, what it does not, and how to set it this week.
· 5 min read
- Corporate AI training
- AI consulting
India's AI Data Readiness Gap: What to Fix Before You Spend More
Dun & Bradstreet's new survey finds only 3% of Indian firms have AI-ready data. A practical audit to run before you increase your AI budget.
· 4 min read
- Voice AI
- AI tools
Multilingual Voice AI Claims: How to Actually Test Them
Arrowhead AI's new Fletch model claims sub-100ms speech and 12 emotion styles. Here's how to verify any Indic voice AI vendor's claims before you pilot.
· 5 min read
- AI tools
- AI consulting
How to Control Claude Code Costs and Prove Its ROI
Anthropic's new Control, Track, Prove framework for Claude Code spend. A practical guide for engineering leaders to manage AI coding costs and show value.
· 5 min read
- AI tools
- Corporate AI training
Microsoft Copilot for Legal: A Pilot Guide for In-House Teams
Microsoft launched Copilot for Legal on Oct 15 with 20+ skills for contracts. Here's how Indian in-house legal and compliance teams should pilot it.
· 5 min read
- AI tools
- AI productivity
Copilot in Excel Can Now Use Claude or GPT: How to Choose
Copilot in Excel added a model switcher for Claude and GPT. Here's how Indian finance and ops teams should decide which model to use, and when.
· 4 min read
- AI agents
- AI automation
What OpenAI's Bigger ServiceNow Deal Means for Ops Teams
OpenAI and ServiceNow expanded their partnership on Oct 28. Here's what's live now, what's just a roadmap, and how to pilot it safely.
· 4 min read
- AI consulting
- AI news
Anthropic Filed for an IPO: How to Read Any AI Vendor's Filings
Anthropic filed its S-1 on Oct 26. Here's what going public will eventually reveal about an AI vendor, and how to use that for vendor due diligence.
· 5 min read
- AI tools
- Corporate AI training
Microsoft Copilot for Finance: A Pilot Guide for Finance Teams
Microsoft extended Copilot into accounting, FP&A and capital markets on Oct 29. Here's what's live now and how Indian finance teams should pilot it.
· 5 min read
- AI tools
- AI consulting
Google Cloud Now Sells Gemini, Claude and GPT: What to Do
Google Cloud now offers Gemini, Claude and GPT under one bill, with Anthropic-managed Claude. Here's how to pick models without lock-in or surprise costs.
· 5 min read
- AI agents
- AI automation
Why Only 3% of Companies Get AI Agents to Pay Off
New Microsoft-backed research on 202 enterprises found just 3% link AI agents to results. Here are the five practices behind the ones that do.
· 5 min read
- AI consulting
- Corporate AI training
How to Check an AI Vendor's Safety Claims: A Practical Test
Anthropic let outside investigators into its own offices to verify its safety claims. Here's the four-point test to run on any AI vendor.
· 5 min read
- AI automation
- AI agents
Before You Build an AI Agent Team, Read This
Most teams overbuild AI automations with too many specialist agents. Anthropic's own guidance on when one agent beats many, made practical.
· 5 min read
- Corporate AI training
- AI tools
Claude Enterprise Merges Chat and Cowork: A Checklist for Admins
Claude Enterprise now runs agentic work inside regular chat. Four cost and access settings IT and finance admins should check before rollout.
· 4 min read
- AI agents
- AI productivity
Claude Duet: How to Think About a Proactive AI Agent
Anthropic's Claude Duet watches your apps and acts with approval. It's US-only for now, but here's how Indian professionals should prepare.
· 5 min read
- AI agents
- Career
HCLTech Joins the Claude Partner Network: What It Signals
HCLTech became a Global Premier Claude partner on October 21. What that means for IT services careers and for anyone evaluating an AI vendor.
· 5 min read
- AI agents
- AI skills
Anthropic Open-Sourced Agent Skills. Here's What Changes
Anthropic gave its Agent Skills standard to a neutral foundation. What that means for teams building AI agents and workflows, and how to start.
· 5 min read
- Voice AI
- AI consulting
India's Voice AI Readiness Gap: A 2026 Maturity Framework
Nasscom's 2026 report shows most Indian voice AI pilots stuck in limited production. A three-stage framework to find where you stand and move up.
· 5 min read
- AI consulting
- Corporate AI training
AI Data Residency: What to Ask Any Vendor Before You Scale
Anthropic's new Singapore office shows what in-region AI processing looks like. A practical checklist for evaluating any AI vendor's data handling.
· 5 min read
- AI productivity
- Corporate AI training
AI Is Saving Indian Workers a Full Day a Week. Now What?
BCG's 2026 AI at Work report finds Indian frontline employees save a full workday weekly with AI. A manager's framework for redirecting that time.
· 5 min read
- AI tools
- AI consulting
Anthropic's Cyber Mission: A Free AI Security Scan for Your Code
Anthropic's new Cyber Mission offers free AI vulnerability scans for open-source projects. Here's who qualifies and how to use it responsibly.
· 5 min read
- AI agents
- AI automation
Google's Gemini Enterprise Agent: A Pilot Guide for IT Leaders
Google's new universal AI agent works across Workspace, Microsoft 365 and Slack. Here's what it does and how to pilot it safely.
· 5 min read
- AI agents
- Corporate AI training
Copilot's Agent Uploads Open to Everyone on Oct 25: Admin Checklist
Microsoft is defaulting advanced Copilot agent and plugin uploads open on October 25. Here's what IT and security leads should check first.
· 4 min read
- AI agents
- Corporate AI training
Salesforce Turns On AI Agents by Default: What Admins Must Check
Salesforce's Winter '27 release auto-enables Agentforce in every eligible org. Here's what IT and ops leaders need to check before it reaches their team.
· 5 min read
- AI agents
- AI automation
Super.money's AI Agents: A Blueprint for Indian Builders
Flipkart's Super.money is letting AI agents shop and buy gold for users. Here's the design pattern behind it, and how to copy it safely.
· 5 min read
- AI tools
- Corporate AI training
Claude Code Review Goes GA: A Pilot Guide for Engineering Leads
Claude's automated PR review left preview on October 15 and runs 3x faster. How engineering leaders at Indian IT and product firms should pilot it.
· 5 min read
- AI agents
- AI automation
One Rep's Six AI Agents: A Blueprint for Your Sales Team
An Anthropic BDR replaced two hours of daily lead admin with six small AI agents. The practical lesson Indian sales teams can apply this week.
· 4 min read
- Voice AI
- AI automation
ElevenLabs' India Push: A Business Guide to Piloting Voice AI
ElevenLabs picked Bengaluru for its first India summit. Here's what that signals about voice AI here, and how to pilot it without overcommitting.
· 4 min read
- AI tools
- Corporate AI training
Microsoft Rebuilt Copilot: What Home, Code and Autopilot Mean
Microsoft restructured Copilot into Home, Code and Autopilot. Here's what each one does and how to prepare your team before it reaches you.
· 5 min read
- AI consulting
- Corporate AI training
Anthropic's Tiered AI Access: A Model for Your Security Team
Anthropic now gives verified security teams three tiers of AI access instead of one on/off switch. Here's the model, and how to copy it internally.
· 5 min read
- Corporate AI training
- AI consulting
Claude's New Usage Policy: What to Review Before November 12
Anthropic's updated Usage Policy takes effect November 12. A practical checklist for reviewing your team's Claude deployments before then.
· 5 min read
- AI tools
- AI productivity
Gemini 4 Argon: Google's New AI Model, and Who Should Try It
Google's Gemini 4 Argon targets long, precise work like reconciliations and legal research. Here's who should test it this week, and what to watch for.
· 5 min read
- AI automation
- Corporate AI training
What Barclays' Claude Rollout Teaches About Scaling AI
Barclays scaled Claude to 16,000+ staff and 120,000 emails a day. Four lessons for any team trying to move AI past a pilot that never grows.
· 4 min read
- AI tools
- Corporate AI training
Claude Dashboards and Motion: A Team Rollout Checklist
Claude can now build live dashboards from your company data and turn reports into short animations. What to check before your team turns it on.
· 5 min read
- AI productivity
- AI tools
Gemini Skills Are Replacing Gems: How to Build One This Week
Google is retiring Gemini Gems in favor of reusable Skills. Here's what changed, how to build your first skill and what happens to your old Gems.
· 4 min read
- AI skills
- Corporate AI training
Anthropic's $100M AI Skills Bet: A Blueprint You Can Copy
Anthropic is spending $100M to train 10,000 AI engineers by 2027. The program's structure is a blueprint any company can adapt, at any budget.
· 5 min read
- Voice AI
- AI tools
Gemini's Live Avatar: A Guide for Support and Sales Teams
Google's new Gemini Live Avatar gives AI agents a face and voice. What it's ready for in Indian support teams, and five checks before you pilot it.
· 4 min read
- AI agents
- Corporate AI training
AI Agents With Their Own Email Address: A Leader's Checklist
Google, Microsoft and OpenAI each gave AI agents a persistent identity this month. What that changes, and five questions to ask before you pilot one.
· 5 min read
- AI productivity
- AI tools
ChatGPT Intelligent UI: From Answer to Working Tool
OpenAI's new Intelligent UI turns ChatGPT replies into working calculators, charts and forms. Five practical ways to use it at work this week.
· 4 min read
- AI tools
- AI productivity
Claude Haiku 5.5 Cut Prices 75%: A Framework for Model Tiering
Anthropic's Claude Haiku 5.5 is up to 90% cheaper for short prompts. Here's a practical framework for matching AI models to tasks and cutting your bill.
· 5 min read
- AI agents
- AI automation
Microsoft's New CRM Agents: A Pilot Guide for Sales and Service
Microsoft added agents across Dynamics 365 sales and service on Oct 8. Here's what's ready to pilot now, what's still in preview, and how to start.
· 5 min read
- AI tools
- AI consulting
Claude Opus 5.5 Is 40% Cheaper: How to Judge Any AI Upgrade
Anthropic cut Opus pricing 40% with its 5.5 release. A practical framework for deciding whether an AI model upgrade is actually worth switching to.
· 4 min read
- Corporate AI training
- AI consulting
Your Best AI Users Aren't Moving Your Numbers. Here's Why
Microsoft's 2026 Work Trend Index finds only 19% of workers get full value from AI. The gap is organizational, not individual. What leaders should fix.
· 4 min read
- AI productivity
- AI tools
Claude Cowork Is Gone: How to Use Claude Docs and Slides Now
Anthropic folded Claude Cowork into regular chat and added Docs and Slides. Here's what changed and how to use it for real work this week.
· 4 min read
- Corporate AI training
- AI automation
Piloting Microsoft 365 Copilot Cowork: A Cost and Governance Checklist
Copilot Cowork bills per task, not per seat. Here's how operations and IT leaders should pilot it without an open-ended AI bill.
· 4 min read
- AI productivity
- AI skills
How to Stop Botsitting: Cut the Hidden Time Cost of AI
New research shows workers spend 6.4 hours a week babysitting AI. Here's what botsitting is and a practical way to cut it this week.
· 5 min read
- Corporate AI training
- AI consulting
India's AI ROI Gap: A Measurement Framework for Leaders
80% of Indian employees use AI weekly, but only 35% see the ROI they expected. A practical framework leaders can use to close that gap.
· 4 min read
- AI productivity
- AI tools
Gemini Can Now Work Across Your Google Apps: A Practical Guide
Google added 5 agentic Gemini features that work across Gmail, Docs, Sheets and Slides. Here's how to use them without losing control of your work.
· 5 min read
- AI agents
- AI automation
NPCI's AI Agent Payments Plan: How Finance Teams Should Prepare
NPCI is building a protocol to let AI agents pay on UPI without approval each time. Here's what finance and operations teams should do now.
· 5 min read
- AI productivity
- AI tools
OpenAI's Data Agent: Dashboards Without Writing SQL
OpenAI's new Data agent in ChatGPT Work builds dashboards from plain questions. Here's what it does, what to check, and how to try it this week.
· 4 min read
- Career
- AI skills
Wipro's AI Redeployment: What It Means for Your IT Career
Wipro says AI freed capacity equal to 20,000 workers, redeployed not cut. Here's what that shift means for IT services professionals in India.
· 4 min read
- AI productivity
- AI tools
Gemini for Windows: How to Use It to Work Faster
Google's new Gemini app for Windows puts AI on top of any window with Alt+Space. Here is how to use it for real work this week.
· 4 min read
- AI consulting
- Corporate AI training
India's AI Governance Gap: A Practical Checklist for Leaders
ServiceNow's 2026 India report finds AI investment up 119% but governance lagging. A practical checklist to close the gap before it costs you.
· 5 min read
- AI agents
- AI automation
Salesforce's Named AI Agents: A Blueprint for Your Team
Salesforce gave its AI agents names, jobs and guardrails. Here's the practical framework Indian teams can copy when designing their own agents.
· 4 min read
- Voice AI
- AI automation
Voice AI at Scale: What Mahindra Finance's Rollout Teaches You
Mahindra Finance's voice AI now spans 12 Indian languages and 1 crore+ calls. What that scale-up teaches other Indian businesses about voice AI.
· 5 min read
- AI agents
- AI consulting
AI Agents for Business: Where They Work and How to Start
What AI agents are, the business tasks they handle well today, where they fail, and a step-by-step way to pilot your first agent safely.
· 5 min read
- Corporate AI training
- AI upskilling
AI Upskilling for Employees: A Practical Roadmap for Indian Companies
A step-by-step roadmap for corporate AI training: assess skills, pick high-value workflows, train by role, build real projects and measure adoption.
· 5 min read
- AI courses
- Career
How to Choose an AI Course as a Working Professional in India
A practical checklist for picking an AI course that builds real skills: live vs recorded, hands-on projects, tools covered, certification and time commitment.
· 4 min read
- AI skills
- Career
What Is an AI Generalist? Skills, Tools and How to Become One
An AI generalist uses AI across research, writing, analysis, automation and simple apps. Here are the core skills, the tool stack and a 30-day plan to start.
· 4 min read